Accessibility Vertex Accessibility (ADA) Information
The following information should answer all of your questions regarding accessibility at Vertex. If you have any additional questions, by all means contact us via email at: firstname.lastname@example.org.
Access (ADA) Tent
The Access Tent is where guests with disabilities can come to get information and request services. It will be located within the Accessible Camping area. The Access Tent will be staffed throughout the festival hours, from gates open until gates close. This is also the designated area for recharging wheelchairs and scooters. Remember, guests use this power at their own risk, and Vertex is not responsible for any personal equipment.
The VX site is full of natural beauty. It is a large site with various types of natural and groomed terrain that includes sandy pathways, dirt roads, grassy fields, creeks, and forests. The topography is reasonably flat with a few areas of small rolling hills. Plan accordingly as there are some distances to be covered to get to all of the areas and stages on the site, and, as with any natural terrain, rain can impact the conditions.
Entering the Festival
All disabled patrons will enter at the GA entrance. It will be clearly marked on the road.
Golf carts will be available to transport patrons with mobility impairments. Golf carts travel to and from Accessible Camping and the viewing platforms. Pick-up and drop-off points for golf cart transportation include the Access Tent in the Accessible Camping area and/or any of the Accessible Viewing platforms. Rules, guidelines, and schedules for golf cart transportation will be distributed on-site for patrons who might require this service.
Accessible (ADA) Camping
Entrance into the Accessible Camping area is gained with a valid ticket, in addition to having a current, state issued disabled license plate, hang tag or placard.
Accessible RV Camping
To camp in the Accessible RV area, you will need to purchase a GA RV pass. The closest section of the GA RV Parking area will be designated as Accessible RV Parking. Show your state-issued disabled license plate, hang tag or placard at the gate and you will be directed to Accessible RV camping. Please note: there are no hookups in this area. Go to Parking Passes on the website for more information.
Accessible Viewing Platform
Vertex will provide elevated Accessible Viewing Platforms within the venue for guests who use wheelchairs, have significant mobility disabilities, or who have difficulty standing for long periods of time. Companions are always welcome on the viewing platforms!
There will be accessible porta-johns in the Accessible Camping area, and near the Accessible Viewing Platforms. There will be other accessible porta-johns in key areas throughout the festival grounds. Come to the Access Tent for more information and location.
There will be accessible showers. Come to the Access Tent for more information and location.
Powered Mobility Devices
Guests with mobility disabilities are welcome to use motorized wheelchairs and three or four wheeled scooters at Vertex. Guests may NOT use golf carts, all-terrain vehicles, two wheeled scooters or motorbikes, either in the venue itself, or in the parking and camping areas.
Overnight Medical Devices
For those guests requiring overnight medical devices such as CPAP machines, please make your request as far in advance as possible. Understand, continuous power cannot be guaranteed, and it is STRONGLY advised you bring a back-up source for power or charging.
Guests needing a cool place to store their medicines can contact email@example.com to make those arrangements.
Please make your requests as early as possible, and no later than 4 weeks prior to the event. Send request to: firstname.lastname@example.org
Alternate Format Schedules
Braille schedules are available upon request. Please make your request no later than 3 weeks prior to the event. Large print schedules are available upon request at the Access Tent.
Additional Auxiliary Aids and Services
For any other requests or questions regarding auxiliary aids and/or services not covered in the paragraphs above, please email us at: email@example.com
SERVICE ANIMALS – Definition, Policies, and Procedures
Vertex welcomes and supports the rights and attendance of all persons with disabilities that rely on the special skills of a trained service animal. What we DO NOT support, nor will tolerate, are pets being misrepresented by their owners as service animals, when in fact they are not. So please, don’t do it. Leave your pet at home. We mean it.
Service Animal Definition:
A ‘service animal’ means “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.”
Service Animal Policies:
For our patrons with disabilities who wish to bring their service animals to Vertex, we ask that you review and follow the policies outlined below:
- Service animals must be accompanied by the handler with the disability.
- Service animals must be under the control and supervision of their handler at all times.
- Service animals are not permitted to be left in camp unattended under any circumstances.
- Handlers are required to be prepared for, and clean-up after, their animals at all times.
- We reserve the right to remove and/or refuse access to any service animal from the campgrounds or venues if that animal is deemed to be a health or safety threat to festival patrons, staff, or other service animals, or in violation of these policies.
- All service animals must be credentialed by our staff (see the procedures below).
- Please note that all service dogs, including those from out of state are subject to local dog ordinances, which includes a valid rabies certificate.
Service Animal Procedures:
All patrons with disabilities attending Vertex this year with a service animal will need to have that animal credentialed by our staff before entering the main gate. This process will be performed quickly and respectfully by our Accessibility Staff.
What will you need to do? It’s easy. Once you arrive, come to the Access Tent in the front of the Accessible Camping area. Staff will speak with you, record your contact information, and provide a collar tag for your service animal. Then you are good to go! Security Staff will be on the lookout this year for all animals to have a properly credentialed VX collar tag.
Remember, service animals are allowed, all other pets are not!